Refund policy
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Returns
We do not require customers to return items due to high international shipping costs. -
Refunds & Replacements
Refunds or replacements are only offered if the issue is due to our supplier (e.g. damaged, incorrect, or missing items, or delivery failure). -
Non-eligible cases
Refunds are not available for: - Orders where the item was delivered successfully
- Customer dissatisfaction not related to product quality
- Minor packaging damage with a working product
- Orders older than 90 days
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How to request a refund
To request a refund, please contact us with: - Photo or video proof of the issue
- Your order details